The servicing and repair of vehicle and marine heaters has always been a mystery causing frustration and anxiety to owners. On many occasions they are told a repair cannot be completed quickly due to a lack of parts, requiring the owner to wait until they have been ordered before the service or repair can be completed. The cost is often not clear and can be a shock to the heater owner when they receive their invoice.
That has now changed with Butler Technik, the UK’s largest independent stockist of Eberspacher and Webasto heater kits and parts.
When Does a Heater Require Servicing?
There are a variety of reason you might need to have your campervan, motorhome or boat heater serviced, with the main objective to ensure that you are not left in the cold. What are the symptoms that your heater could require servicing?
People generally do not have their heaters serviced until after the unit has developed a fault. This can lead to added repair expense, inconvenience and even total heater failure. It is always better to prevent problems through regular servicing rather than wait for a problem to occur.
The main symptoms that a marine heater requires immediate servicing include.
- Heater smoking and does not start with a clean burn
- Heater struggles to start and can sometimes take more than one automated restart attempt
- Heater locks out requiring multiple hard resets
- An obvious fault or physical damage to the heater unit
Carbon Build Up
How often should a heater be serviced?
Apart from when any of the above symptoms is present the recommended service schedule depends on how often the heater is in operation, for instance if the heater is being used at periodic intervals such as holiday periods the recommended service period is every two years.
If the heater is being used daily on a liveaboard vessel, motorhome, or campervan the recommended period is annually or every 2000 hours running time.
Heater Servicing in Four Easy Steps
Butler Technik provide a collection and return service to test, service, and repair (where necessary) vehicle and marine air and water heaters. There are no surprises here with a fixed price of £45.00 +VAT for collection, diagnostics, and report. If repairs are required, the customer is provided with a separate fixed price quote.
Reliable & Fast
Butler Technik do not need to wait for parts, as they have a vast stock ready to fit. No talk of waiting for parts from the supplier, as Butler Technik ARE THE SUPPLIER! As the experts in marine heating, they have a professionally equipped diagnostic and repair station manned by experienced technicians.
You can expect a reliable and fast turnaround time, with your heater returned usually within 1 week.
Pricing Transparency
Customers are provided with a menu of fixed prices to service their heater. For example, a 2-Kilowatt AIR HEATER is serviced for fixed price of £99.00 +VAT. This removes the concern of high servicing costs and additional hidden charges.
That means no surprises when you receive your invoice. The only surprise Butler Technik want to give you is their fantastic customer service and prompt return of your heater.
Genuine Parts
Butler Technik DO NOT cut costs by supplying non-genuine heater parts. ONLY GENUINE Eberspacher and Webasto parts are used, and these are sourced from various supply locations, ensuring you get the very best value for your money and reliability from your heater.
First Class Customer Service
Repeated winners of customer service awards and a rating of 4.9 out of 5 on feefo, Butler Technik are the trusted and preferred UK supplier of Eberspacher and Webasto heater kits, parts, and heater servicing. When you are a customer, you can be sure of excellent customer service and ongoing technical support.
For details and to book your vehicle or marine heater servicing.
Do not leave your comfort to chance. Have your heater serviced regularly and avoid being caught in the cold.
