Butler Technik: COVID-19 Service Statement

We are happy to inform - It is now possible to purchase from our www.butlertechnik.com website and other online shops.

Opening hours may vary

From the 04/05/2020, Butler Technik offices will be re-opened. We have worked hard to develop social distancing systems within our workplace - allowing us to keep our employees safe whilst dispatching your orders. We kindly request that you do not visit our work offices in person as collection will not be possible, all goods are delivered by couriers. Please telephone 01427 787121 prior if you believe a collection is urgently required. We appreciate the loyalty and support shown within the heating repair and service trade, also all those keen heater self-installers throughout the UK and around the world.

Thank you for your continued patience and understanding during these difficult times.

Priority Technical Support for Public Services

We will of course still be able to answer a limited number of technical enquiries, however, office opening times and telephone tech support availability may vary.


In emergency situations we will do our utmost to help get your heating up and running again. NO QUESTION. Specifically, we are aware that many of our trade customers work within the priority services sector, helping to enable our emergency services to undertake their greatly valued work.


Technical support via telephone will be prioritised to businesses and individuals requiring repair parts and technical support for Critical and Emergency service vehicles e.g. Ambulance, Fire and Police or any Eberspacher, Webasto heating system that may be crucial to the operation of Doctors Surgeries, Health and Social Care, Education establishments and other key public services.

For all none-urgent enquiries

Please feel free to contact us via email as usual. Our inbox will be monitored periodically, we will respond as soon as possible, and in chronological order

 

Thank you once more for your understanding on this matter; it is highly appreciated.

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